The iLIVEcommunity.com team has been secret shopping for “The Best Customer Service Ever,” and we found it. Here’s the story.
A gentleman ordered prescription sunglasses with custom frames from a local eyewear store. When the frames arrived, the “O” on the side, which stands for the brand, Oakley, was not green as he had specified when placing the order. Unfortunately, the eyewear store could do nothing about it. The sales representative contacted corporate and got caught up in red tape.
The customer decided to contact Oakley corporate. He emailed back and forth with a friendly customer service representative. While the email correspondence did prove positive, the Oakley representative asked for the customer’s patience. He was trying to get the situation handled. Continue reading
Happy Valentine’s Day and Happy Heart Month! In February, love is in the air. It’s also when the American Heart Association holds a big campaign to boost awareness about heart disease and prevention.
Southlake folks are on board. Dr. Timothy Huckabee and many other dentists are doing their part to help in the fight against heart disease, spreading the love by offering free dental care to those who need help. Last year, over $60 K of dental work was performed on 120 patients who were treated in Dr. Huckabee’s Southlake dental office.
What’s the connection between dentistry and heart disease? Gum disease affects about 80% of the adult population in America, and it is closely linked to increased risk for heart attack, stroke, and many serious health risks. Continue reading
Southlake, Texas has a lot to offer: movies, shopping, superb dining. But to commuters, Southlake can be a real hassle. The bottleneck at Hwys. 114 and 121 can literally add 15 minutes to a commute! Well, things are going to get better.
Starting this week, you’ll see signs announcing construction that will begin mid-February and, hopefully, finish in 2014. It may be in your best interest to look for an alternate route during the construction. The speed limit will be reduced to 50 mph, and traffic fines in construction zones are double.
As for the cost of the project, the total is $1.02 billion for the 8-mile stretch that will become a toll road. Yes, a toll road. The powers that be believe the investment will yield improved safety, traffic flow, and air quality.
And what about the stretch of 114 that goes through Solana, Trophy Club, and Roanoke? According to www.scntx.com, the remaining portion, just over 14 miles, has no funding yet. Yikes! Guess that backup in Trophy Club will only get worse. Sigh.
I had to plan a great event, at a reasonable cost, for girls night out. Problem – my friends are diverse. I hang out with new moms, working moms, grandmoms, and single women. They’re from all budgets and backgrounds, too. So I had to think, what do we have in common besides being female? The answer was clear – a passion for chocolate. That, and we all love great food.
Come to find out, a long-time friend of my husband’s, Josh Webster, a Grapevine resident, is a professional chef. He was my first call – and it was the best decision I could have made. After chatting with me through email and on the phone, Josh created a menu of 8 gourmet appetizers, one to be served every 30 minutes throughout our Saturday night event. From the sirloin-bleu cheese mini burgers to the really exotic creations to homemade chocolate-cayenne ice cream, the entire menu was to die for. Best food I ever had, for certain. Continue reading
Did you catch Michelle Obama on Good Morning America last week? When it comes to First Ladies, Nancy cheered kids on to say no to drugs; Laura promoted literacy and reading; Michelle is pumping her firm arms in the air, shouting for everyone to get fit. The Obamas have long been fitness freaks, and I mean freaks. At one point, Michelle was regularly rising at at 4:30 am to meet gal pals at the gym. There’s no denying that Michelle is practicing what she’s preaching in this area.
Fat is Our Fault
According to the American Heart Association, we’re getting fat and unhealthy. This will lead to shorter life, poorer quality of life, and increased healthcare expenses. We’re also facing a childhood obesity epidemic, and the most bittersweet fact is – we can prevent it.
You know why kids are getting plump. It’s the same reason adults pack away the pounds: fast food and little physical activity. We rush from work to school to activities to meetings to the store, while trying to squeeze in household chores. There’s little time to make healthy meals, much less keep up with an exercise routine.
These are excuses. You are the only person who can change your lifestyle, and more importantly, it’s your duty to ensure that your kids are healthy. Ouch! That stings. So what can you do about it? Continue reading
Whether you want to entertain the kids – or grandkids – or you and your sweetie plan to escape the real world for an unforgettable night of romance, iLIVEcommunity has the scoop on what’s going down in the Grapevine, Roanoke, Southlake, and Trophy Club area. You need look no longer! Your one-stop online resource for fun and entertainment is right under your nose! Literally. Continue reading